FAQs

Where are you based?

We are based in Melbourne, Australia :)

What is Zoomies?

Zoomies is when your pup has a sudden burst of energy and will run around hyperactively sometimes in circles for no apparent reason. It's always fun to watch them go a little berserk.

What size is my dog?

We have a size chart attached to each relevant photo. If your pup is in between sizes we recommend that you go a size up. It's better to be a little bigger than too tight. The chest measurement is the most important.

What is your refund policy?

We are happy to refund or exchange within 14 days of purchase. Please ensure you read our sizing chart and measure your dog properly before purchasing. If you are unsure please email info@thezoomieslabel.com

How much is shipping and how long will it take for my order to arrive?

We aim to get all orders shipped within 24-48 hours excluding weekends and public holidays.

We offer Express Post at buyers expense (Next Day) $15 and Standard Shipping (3-7 business days) $9.50 

FREE SHIPPING ON ORDERS $45AUD AND OVER!

International Shipping- $20